Leadership Article


Managing Change & Uncertainty - Course Correction

By human nature we resist change, no question about it. However, if we want a different set of circumstances like a new client base, etcetera, then obviously we must put change into motion. The problem is that many want the benefits of these kinds of changes without the change part. It sounds crazy, doesn't it? Well it is. People cling to the way they have always done things even if the bottom line is bleeding red ink.

Change is always uncertain. That is the biggest reason that most people are change adverse. As the cliché goes - it is easier to live with the devil you know than the one you don't. Consider what it is costing you and your organization by holding onto strategies that are not working. It is a mental game - In order to take a different step you must think differently and be open to new possibilities before taking action. Take some time to think and plan, with trusted advisors, and create a course correcting strategy.

Consider what outcomes you want in the short and long term, and then review the data to determine immediate changes needed to adjust direction. One tool you can use is a SWOT analysis:

List out strengths and weaknesses
List out opportunities and threats (don't dismiss any opportunity as long as it is congruent with your mission and purpose).

Additionally, you must enlist the help of others, especially employees. Now is the time for transparency. It is folly to keep critical business information secret from those who are supporters and not ask for their help. This is the prime opportunity to do ultimate team building since when you share this kind of information it builds trust, leverages the resourcefulness of the group, allows them to feel a part of a larger concern and contribute to the solution with a genuine common goal for survival.